Speak right for a call centre job: (Record no. 9240)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00545nam a22001577a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180805125425.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 091023t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-14-303205-4 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 820.085(036) |
| Item number | RAI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Raina, Arjun |
| 245 ## - TITLE STATEMENT | |
| Title | Speak right for a call centre job: |
| Remainder of title | a complete training guide for international telephone interface |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Penguin Books India |
| Date of publication, distribution, etc | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 296p. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | English speaking skills-call centre |
| -- | Effective speaking |
| -- | Communication skills |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Lost status | Source of classification or shelving scheme | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Universal Decimal Classification | University Library | University Library | 23/10/2009 | 820.085(036) RAI | 00055098 | 23/10/2009 | 23/10/2009 | Books |