Successful service operations management

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Publication details: Canada South-Western 2003Edition: Description: xx, 374p. includes CD ROMISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	University Library	658.818 MET (Browse shelf(Opens below))	Available		00052989

Previous					No cover image available			Next
Previous	658.818 LUC Customer service	658.818 MAK Customer relationship management	658.818 MCK Managing customers through ecocnomic cycles	658.818 MET Successful service operations management	658.818 MOO How to handle customer complaints; a company guide to customer relations and consumer rights	658.818 MUK Customer relationship management	658.818 PUR Consumer satisfaction and complaining behaviour	Next

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