TY  - BOOK
AU  - Richer Julian 
TI  - Richer way
SN  - 9781847942227
PY  - 1995///
CY  - London
PB  - Penguin
KW  - Success in business
KW  - Management
KW  - Retail trade--Employees
KW  - Employee motivation
KW  - Corporate culture
KW  - Customer services
KW  - Leadership
KW  - Management audit
ER  -