TY  - BOOK
AU  - Gorbatov, Sergey
AU  - Lane, Angela
TI  - Fair talk: three steps to powerful feedback
SN  - 9789353286088
PY  - 2019///
CY  - London
PB  - Sage
KW  - Organizational effectiveness - evaluation
KW  - Personnel management
KW  - Communication
ER  -