TY - BOOK AU - Milna Susan Joseph AU - Guided by Sam Thomas TI - Customer engagement and e-loyalty: investigating the mediating and moderating influences of selected relational constructs in e-shopping PY - 2021/// CY - Kochi PB - School of Management Studies,CUSAT KW - E-Loyalty KW - Relationship marketing KW - E-Shopping UR - https://shodhganga.inflibnet.ac.in/handle/10603/386785 ER -