TY  - BOOK
AU  - Munro-Faure, Lesley
AU  - Malcolm, Munro
TI  - Achieving the new international quality standards: a step by step guide to BS EN ISO 9000
SN  - 81-7371-292-1
U1  - 658.516.3 
PY  - 2000///
CY  - Hyderabad
PB  - Universities Press
KW  - Standardisation
KW  - Quality management
ER  -