TY  - BOOK
AU  - Krajewski, Lee J.
AU  - Ritzman, Larry P.
TI  - Operations management: strategy and analysis
SN  - 81-7808-801-0
U1  - 65.012.1 
PY  - 2002///
CY  - New Delhi
PB  - Pearson Education Asia
KW  - Total quality management (TQM)
KW  - Decision making
N1  -  Includes CD Rom
ER  -