TY  - BOOK
AU  - McKeen, James D.
AU  - Heather A. Smith
TI  - Making it happen: critical issues in IT management
SN  - 0-470-85087-6
PY  - 2003///
CY  - Chichester
PB  - John Wiley & Sons
KW  - Information technology- Management
KW  - Managing technology
KW  - Computer science
ER  -