TY  - BOOK
AU  - 
AU  - 
TI  - World development report2004: making services work for poor people
SN  - 0-8213-5468-X
U1  - 330.19(049)(100) 
PY  - 2003///
CY  - Washington D.C.
PB  - Oxford University Press
KW  - World development report 2004
KW  - Service reforms
ER  -