TY  - BOOK
AU  - Nakkiran, S.
AU  - 
TI  - Business process outsourcing (BPO): concept, current trends, management, future challenges
SN  - 81-7629-555-8
U1  - 658(100) 
PY  - 2004///
CY  - New Delhi
PB  - Deep & Deep Publications Pvt. Ltd.
KW  - BPO
KW  - Business Process Outsourcing
ER  -