TY  - BOOK
AU  - Omachonu, Vincent K
AU  - Ross, Joel E.
TI  - Principles of total quality
SN  - 1574443267
U1  - 658.562 
PY  - 2004///
CY  - Boca Raton
PB  - CRC Press
KW  - Total quality management
KW  - Quality control
ER  -