TY - BOOK AU - Lighter, Donald E. AU - Fair, Douglas C. TI - Quality management in health care: principles and methods SN - 0-7637-3218-4 U1 - 362.1(73) PY - 2004/// CY - Boston PB - Jones and Bartlett KW - Medical care- Quality control KW - Medical care- Quality control- Statistical methods KW - Medical care- United States- Quality control KW - Quality assurance- Health care KW - Total quality Management- Health care ER -