TY  - BOOK
AU  - Remesh, Babu P.
AU  - 
TI  - Labour in business process outsourcing: a case study of call centre agents
U1  - 331.1 
PY  - 2004///
CY  - Noida
PB  - V.V. Giri National Labour Institute
KW  - labour relations
KW  - Labour relations and employee security
KW  - Business outsourcing- Labour
KW  - Call centre agents
ER  -