TY - BOOK AU - Bearden, William O AU - Netemeyer,Richard G TI - Handbook of marketing scales : multii-item measures for marketing and consumer behaviour research SN - 9780761910008 U1 - 656.8:005.52(035) PY - 1999/// CY - New Delhi PB - Sage Publications KW - Marketing research KW - Consumer behavior-research ER -