TY  - BOOK
AU  - Lilley, Roy
AU  - 
TI  - Dealing with difficult people
SN  - 9788175543133
U1  - 658.310.42 
PY  - 2006///
CY  - New Delhi
PB  - Kogan pages
KW  - Interpersonal relations
KW  - Psychology, Industrial
ER  -