TY  - BOOK
AU  - Smith, Bob
TI  - Fire up your communication skills: get people to listen, understand, and give you what you want
SN  - 9788130900353
PY  - 2009///
CY  - New Delhi
PB  - Viva Books
KW  - Communication skills-Effective
KW  - Communication skills-Effective speaking
ER  -