TY  - BOOK
AU  - Mokhasi, Sudhindra.,ed
TI  - BPO-SUTRA: true stories from inside India's BPOs & call centres
SN  - 9788129114358
PY  - 2009///
CY  - New Delhi
PB  - Rupa & Company
KW  - Business processing and outsourcing
KW  - Call centres
ER  -