TY - BOOK AU - IACT (International academy for certification and training) TI - Retail management SN - 9788125941972 KW - Retail management N1 - m.1, Introduction.-m.2, Retail formats.-m.3, Retail store location.-m.4, Merchandising.-m.5, Retail marketing and customer services.-m.6, Retail marketing and customer services.-m.7, Retail supply chain.-m.8, Some more aspects of retailing.-m.9, Customer satisfaction.-m.10, Customer segmentation ER -