TY  - GEN
AU  - Cianfrani, Charles A. 
AU  -  Tsiakals, Joseph J
AU  - West, John E
TI  - ISO 9001:2008 explained
SN  - 9788122431018
PY  - 2010///
CY  - New Delhi
PB  - New age international
KW  - ISO 9001 standards
KW  - Quality management system standards
ER  -