TY  - GEN
AU  - Plenert, Gerhard Johannes
TI  - Lean management principles for information technology 
T2  - Series on resource management
SN  - 9781420078602
PY  - 2012///
CY  - Boca Raton
PB  - CRC Press
KW  - Information technology-Total quality management(TQM)
KW  - Business enterprises-Computer network resources
KW  - Industrial efficiency
KW  - Information resources management
ER  -