TY  - GEN
AU  - Dubey, Sanjiva Shankar
TI  - IT services business management: concepts, processes and practices
SN  - 9788120345317
PY  - 2012///
CY  - New Delhi
PB  - PHI learning
KW  - IT services enterprises (ITSE)
KW  - IT services - marketing
KW  - IT services - Business
ER  -