TY  - GEN
AU  - Ramasamy, Subburaj 
TI  - Total quality management
SN  - 978-1-25-900141-3
PY  - 2012///
CY  - New Delhi 
PB  - Tata McGraw Hill Education Private Limited
KW  - Total Quality Management (TQM)
UR  - http://mcgrawhilleducation.pdn.ipublishcentral.com/pdfreader/total-quality-management50002511
ER  -