TY  - GEN
AU  - Poornima, M Charantimath
TI  - Total quality management
SN  - 9789332579392
PY  - 2017///
CY  - Noida
PB  - Pearson
KW  - Quality concepts
KW  - Six sigma
KW  - Bench marking
KW  - Leadership and strategic planning
ER  -