TY - BOOK AU - Jazeela, M. TI - Customer perception of banking products and services in Kerala with reference to specific customer segments in the urban area PY - 2001/// CY - Kochi PB - Dept. of management studies - CUSAT KW - Business management KW - Privste financial management. Financial administration of enterprises KW - Guide: Sankaranarayanan, K.C N1 - Guide: Sankaranarayanan, K.C. Thesis (Ph.D), CUSAT, 2001 ER -