TY  - GEN
AU  - Bopp, Richard E; ed.
AU  - Smith, Linda.C; ed. by.
TI  - Reference and information services : introduction
T2  - Library and information science text series
SN  - 9781591583745
PY  - 2011///
CY  - California
PB  - ABC-CLIO, LLC, 2011
KW  - Reference services - Libraries
KW  - Information services
ER  -