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Success at the enquiry desk:successful enquiry answering every time by
  • Buckley Owen, Tim []
Edition: 5th ed.
Publication details: London Facet Publishing 2006
Availability: Items available for reference: University Library : Not for loan (1)Call number: 030 OWE R.
Customer-based collection development an overview by
  • Bridges, Karl [ed. by]
Publication details: London Facet publishing 2014
Availability: Items available for loan: University Library (1)Call number: 025.24 BRI.
Pages
University Library, CUSAT