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		Microbiological safety of food in healthcare settings by Laud, Barbara. M [ed.by] Hunter, Paul R Edition: Publication details: Oxford Blackwell Publishing 2008 Availability: Items available for loan: University Library (1)Call number: 613.2.099 LUN. Place hold Add to cart (remove)
		No cover image available When America Does it Right: Case Studies in Service Quality. by Spechler, Jay W [] Edition: Publication details: Georgia Industrial Engineering and Management 1988 Availability: Items available for loan: University Library (1)Call number: 658.818(078.7:73) SPE. Place hold Add to cart (remove)
		Customer relationship management Urvashi Makkar and Harinder Kumar Makkar by Makkar, Urvashi Publication details: New Delhi Tata McGraw Hill Education 2012 Availability: Items available for loan: University Library (1)Call number: 658.818 MAK. Place hold Add to cart (remove)
		No cover image available Service quality and reliability assessment of mobile communication infrastructure Sunilkumar K; guided by Sreejith P.S. by Sunilkumar, K Sreejith, P.S.; guided by Jayadas, N H ; co-guide Publication details: Kochi Division of Mechanical Engineering, CUSAT 2012 Availability: Items available for reference: University Library : Not for loan (1)Call number: 621.395.721.5 SUN T. Add to cart (remove)
		No cover image available Service provider switching a study on the switching process in retail banking Neetha J. Eappen; guided by K.B. Pavithran by Neetha J. Eappen Pavithran, K.B.;guided by Publication details: Kochi School of management studies, CUSAT 2014 Availability: Items available for reference: University Library : Not for loan (1)Call number: 336.717.111 NEE T. Add to cart (remove)
		Services marketing people, technology, strategy Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee by Lovelock, Christopher Wirtz, Jochen Chatterjee, Jayanta Edition: 7th ed. Publication details: Chennai Pearson 2016 Availability: Items available for loan: University Library (5)Call number: 658.8 LOV "2011", ... Place hold Add to cart (remove)
		No cover image available Influence of frequent flyer programme and airline service quality on re-buy intentions of airline frequent passengers by Joemon Pappachan Moli P. Koshy., guided by Publication details: Kochi School of Management studies, CUSAT 2015 Availability: Items available for reference: University Library : Not for loan (1)Call number: 656.71 JOE T. Add to cart (remove)
		No cover image available Influence of human resource management practices on service quality in the hospital sector an integrated causal approach by Simon Jacob C Publication details: Kochi School of Management Studies, CUSAT 2017 Availability: Items available for reference: University Library : Not for loan (1)Call number: 658.3:614.21 SIM T. Add to cart (remove)

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