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		Successful service operations management by Metters, Richard [] King-Metters, Kathryn Pullman, Madeleine Edition: Publication details: Canada South-Western 2003 Availability: Items available for loan: University Library (1)Call number: 658.818 MET. Place hold Add to cart (remove)
		Building a successful customer service culture: a guide for library and information managers by Melling, Maxine [ed. by] Little, Joyce Edition: Publication details: London Facet Publishing 2002 Availability: Items available for loan: University Library (1)Call number: 025.5 MEL. Place hold Add to cart (remove)
		Quality: from customer needs to customer satisfaction by Bergman, Bo [] Klefsjo, Bengt Ashing, Karin Edition: 2nd ed. Publication details: New Delhi Overseas Press 2006 Availability: Items available for loan: University Library (1)Call number: 658.56 BER. Place hold Add to cart (remove)
		Tourist customer service satisfaction an encounter approach Francis P Noe, Mozeffer Uysel and Vincent P Magnini by Noe, Francis P Publication details: London Routledge 2012 Availability: Items available for loan: University Library (1)Call number: 338.488 NOE. Place hold Add to cart (remove)
		Customer service building successful skills for the twenty - first century by Lucas, Robert W Edition: 3rd ed. Publication details: New Delhi Tata McGraw Hill 2012 Availability: Items available for loan: University Library (1)Call number: 658.818 LUC. Place hold Add to cart (remove)
		Logistics management the supply chain imperative by Sople, Vinod V Edition: 3rd ed. Publication details: Delhi Pearson 2012 Availability: Items available for loan: University Library (1)Call number: 658.85 SOP. Place hold Add to cart (remove)
		How to build a business Warren Buffett would buy by Benedict, Jeff Publication details: Mumbai Jaico Publishing House 2016 Availability: Items available for loan: University Library (1)Call number: 65.016 BEN. Place hold Add to cart (remove)

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