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Delivering satisfaction and service quality:a customer-based approach for libraries by
  • Hernon, Peter []
  • Whitman, John.R
Edition:
Publication details: New Delhi Indiana Publishing House 2009
Availability: Items available for loan: University Library (1)Call number: 025.5 HER.
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Reference and information services introduction ed. by Richard E. Bopp and Linda C. Smith by
  • Bopp, Richard E; ed
  • Smith, Linda.C; ed. by
Series: Library and information science text series
Edition: 4th ed.
Publication details: California ABC-CLIO, LLC, 2011 2011
Availability: Items available for loan: University Library (1)Call number: 025.5 BOP.
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Use of new technology in library reference services by
  • Ramesh, Singh
Publication details: Jaipur ABD publishers 2020
Availability: Items available for loan: University Library (1)Call number: 025.5:004.738.5 RAM/U.
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Pages
University Library, CUSAT