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| 022 | _a | ||
| 040 | _aAdlib | ||
| 082 | _a658.818.2 | ||
| 245 | _aCustomer relationship management: emerging concepts, tool and applictions | ||
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_aNew Delhi _bTata McGraw-Hill _c2001 |
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| 300 |
_axv,544p. _c |
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| 500 | _a | ||
| 100 |
_aSheth, Jagdish N. _e |
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| 700 |
_aParvatiyar, Atul _aShainesh, S. |
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| 942 | _cBK | ||
| 653 | _aCustomer relationship | ||
| 952 |
_w2010-06-16 _p00049505 _r2012-06-07 _40 _00 _bUL _m1 _10 _o658.818.2 SHE _d2010-06-16 _70 _yBK _s2012-04-25 _l5 _aUL |
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