000 00768nam a2200253 a 4500
001 adlib96000001
003 ViArRB
005 200902210153555.7
008 960221s1955 dcuabcdjdbkoqu001 0deng d
020 _a0-7494-3898-3
022 _a
040 _aAdlib
082 _a658.818
245 _aThe CRM project management handbook: building realistic expectations and managing risk
250 _a
260 _aLondon
_bKogan page Ltd
_c2002
300 _axii, 219p.
_c
500 _a
100 _aGentle, Michael
_e
700 _a
_a
942 _cBK
653 _aCustomer relationship management (CRM)
_aProject management
952 _w2010-06-16
_p00052259
_r2012-06-12
_40
_00
_bUL
_10
_o658.818 GEN
_d2010-06-16
_70
_yBK
_s2012-06-01
_l1
_aUL
999 _c48517
_d48516