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| 020 | _a9788184050431 | ||
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| 040 | _aAdlib | ||
| 082 | _a658.818:336.71 | ||
| 245 | _aCRM in real time | ||
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_aNew Delhi _bReference Press _c2009 |
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| 300 |
_axiii,368p _c |
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| 100 |
_aGoldenberg, Barton J. _e |
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_a _a |
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| 942 | _cBK | ||
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_aCustomer relations - Management _aCustomer relations _aBusiness |
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_w2010-06-16 _p00061827 _r2011-04-08 _40 _00 _bUL _10 _o658.818:336.71 GOL _d2010-06-16 _70 _yBK _s2011-03-23 _l1 _aUL |
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