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005 20100708153532.0
008 100708t xxu||||| |||| 00| 0 eng d
080 _a658.8
_bLOV "2004"
100 _aLovelock, Christopher
_911867
245 _aServices marketing
_bpeople, technology, strategy
_cChristopher Lovelock, Jochen Wirtz, Jayanta Chatterjee
300 _axvi, 594p.
653 _aService marketing
_aService industry
700 _aWirtz, Chatterjee, Jayanta
_911866
942 _cBK
260 _aChennai
_bPearson
_c2006
_911868
020 _a9788177584509
952 _w2010-07-08
_p00062569
_r2010-11-12
_40
_00
_bUL
_10
_o658.8 LOV "2004"
_d2010-07-08
_70
_cGEN
_2udc
_yBK
_s2010-09-27
_l1
_aUL
999 _c67133
_d67132