| 000 | 00828nam a22001817a 4500 | ||
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| 005 | 20101005120545.0 | ||
| 008 | 101005t xxu||||| |||| 00| 0 eng d | ||
| 080 |
_a021.1:004.738.5 _bJUR |
||
| 100 |
_aJurewicz, Lynn _913376 |
||
| 245 |
_aHigh tech high touch _blibrary customer service through technology _cLynn Jurewicz and Todd Cutler |
||
| 300 | _aviii, 142p. | ||
| 653 |
_aLibraries and the internet _aPublic services (Libraries)-Technological innovations _aCustomer services-Technological innovations _aLibrary web sites-Technological innovations |
||
| 700 |
_aCutler, Todd _913378 |
||
| 942 | _cBK | ||
| 260 |
_aNew Delhi _bEss Ess publications _c2009 _913379 |
||
| 020 | _a9788170005797 | ||
| 952 |
_w2010-10-05 _p00063758 _r2010-10-05 _40 _00 _bUL _10 _o021.1:004.738.5 JUR _d2010-10-05 _70 _cGEN _2udc _yBK _aUL |
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| 999 |
_c68244 _d68243 |
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