000 00562 a2200181 4500
005 20140205122212.0
008 140205b xxu||||| |||| 00| 0 eng d
020 _a9781843346548
080 _a023:005.6
_bBAL
100 _aBalague, Nuria
245 _aManaging your library and its quality
_bthe ISO 9001 way
_cNuria Balague and Jarmo Saarti
260 _bChandos Publishing
_c2011
_aOxford
300 _axvii, 211p.
653 _aQuality management - Libraries
653 _aLibrary management - ISO 9001 standards
700 _aSaarti, Jarmo
942 _cBK
999 _c77096
_d77095