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| 008 | 141004b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788184352955 | ||
| 080 |
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| 100 | _aMukherjee, Debasis | ||
| 245 | _aCustomer relationship management | ||
| 260 |
_c2011 _bAdhyayan _aNew Delhi |
||
| 300 | _aviii, 252p. | ||
| 653 | _aCustomer relationship management | ||
| 653 | _aRelationship marketing | ||
| 653 | _aCustomer retention strategies | ||
| 942 | _cBK | ||
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_c79646 _d79645 |
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