| 000 | 00588 a2200193 4500 | ||
|---|---|---|---|
| 005 | 20150329131858.0 | ||
| 008 | 150206b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788132113409 | ||
| 080 |
_a658.818.2 _bKUM |
||
| 100 |
_aKumar, V _910405 |
||
| 245 |
_aProfitable customer engagement _bconcept, metrics and strategies |
||
| 260 |
_c2013 _bSage response _aNew Delhi |
||
| 300 | _axxii, 311p. | ||
| 653 | _aCustomer relations - Management | ||
| 653 | _aBranding -Marketing | ||
| 653 | _aCustomer referrals | ||
| 653 | _aCustomer influence value -Social media marketing | ||
| 942 | _cBK | ||
| 999 |
_c80804 _d80803 |
||