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| 008 | 160226b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788175544550 | ||
| 080 |
_a651.7 _bMAT |
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| 100 | _a Maitland, Iain | ||
| 245 | _aMake that call | ||
| 250 | _a2nd ed. | ||
| 260 |
_c2009 _bKogan page _aNew Delhi |
||
| 300 | _a168p. | ||
| 653 | _aTelephone etiquetle | ||
| 653 | _aTelephone in business | ||
| 653 | _aCommunication in management | ||
| 942 | _cBK | ||
| 999 |
_c84764 _d84763 |
||