000 00233 a2200085 4500
999 _c86720
_d86719
005 20180508152159.0
008 180507b ||||| |||| 00| 0 eng d
020 _a9789351509370
080 _a658.8
_bRAM
100 _a Rama, Bijapurkar
245 _aCustomer in the boardroom?
_bcrafting customer-based business strategy
260 _bSage Publishing
_c2016
_aNew Delhi
300 _axxii, 232p.
653 _aCustomer relations - Management
653 _aStrategic planning
942 _cBK