000 | 00135 a2200061 4500 | ||
---|---|---|---|
999 |
_c88740 _d88739 |
||
005 | 20180705143334.0 | ||
008 | 180419b ||||| |||| 00| 0 eng d | ||
020 | _a9780749473235 | ||
080 |
_a658.818:004.7 _bVAN |
||
100 | _aVan Belleghem, Steven | ||
245 |
_aWhen digital becomes human _bthe transformation of customer relationships |
||
260 |
_aNew Delhi _bKogan page _c2015 |
||
300 | _ax, 195p. | ||
653 | _aBusiness communication | ||
653 | _aCustomer relations | ||
653 | _aElectronic commerce | ||
653 | _aInternet marketing | ||
942 | _cBK |