000 00201 a2200073 4500
999 _c90205
_d90204
005 20180719102025.0
008 180719b ||||| |||| 00| 0 eng d
020 _a9780191833601
100 _a Cortes,Pablo; ed.
245 _aNew regulatory framework for consumer dispute resolution
260 _bOxford University Press
_aOxford
_c2016
653 _aThe emergence of consumer dispute resolution
653 _aNew trends in consumer dispute resolution
856 _uhttp://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780198766353.001.0001/acprof-9780198766353-chapter-1
942 _cEB