000 nam a22 7a 4500
999 _c98772
_d98771
005 20190702123334.0
008 190227b ||||| |||| 00| 0 eng d
020 _a9780749481858
080 _a658.8
_bHAG
100 _aHague,Nick
245 _aB2B customer experience
_bpractical guide to delivering exceptional CX
260 _bKogan Page
_aNew Delhi
_c2018
300 _axviii, 226 p.
653 _aCustomer Relations
653 _aCustomer Loyalty
700 _aHague, Paul
942 _cBK