Defusing the angry patron how to do it manual for librarians Rhea Joyce Rubin

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Series: How to do it manual; no.177Publication details: Neal-Schuman Publishers 2011 New YorkEdition: 2nd. edDescription: xv, 123pISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	University Library	028.02 RUB (Browse shelf(Opens below))	Available		00067529

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Previous	028:004 COR Social reading	028:004.087 MAK The impact of electronic media on reading habits	028:004=M ADA Eni vayana E-vayana	028.02 RUB Defusing the angry patron	02:802(02) ALL A Manual Of European Languages for Librarian	028.1 BAV Information search pattern in electronic environment	028.1 DUD Speed reading	Next

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