Customer relationship management Urvashi Makkar and Harinder Kumar Makkar

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Publication details: 2012 Tata McGraw Hill Education New DelhiDescription: xvii, 274pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	University Library	658.818 MAK (Browse shelf(Opens below))	Available		00070735

Previous		No cover image available					No cover image available	Next
Previous	658.818 GEN The CRM project management handbook: building realistic expectations and managing risk	658.818 HAM T Cumulative approach to customer satisfaction with respect to compact segment car users	658.818 LUC Customer service	658.818 MAK Customer relationship management	658.818 MCK Managing customers through ecocnomic cycles	658.818 MET Successful service operations management	658.818 MOO How to handle customer complaints; a company guide to customer relations and consumer rights	Next

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